Last updated: 2026-04-16
Privacy Notice
Last updated: 2026-04-16
Intro
Training Club ("we") welcomes you. This Privacy Notice ("Privacy Notice") applies to our application available on the App Store and Google Play ("App").
The Privacy Notice describes which of your personal data the App collects, how stores, processes, and uses it, and what happens when you use the App.
Content
- About us
- About you
- Personal data
- Data sharing with third parties
- Data protection
- Data subjects rights
- Privacy Notice updates
About us
We are the controller of your personal data processed through the App. This means that we determine the purposes, scope, and means of personal data processing.
| Name | LLC "PTC PRO" |
|---|---|
| Registration number | 46282690 |
| Address | Ukraine, 23234, Vinnytsia Oblast, Vinnytsia Raion, village of Luka-Meleshkivska, 40 Lisova Street |
| trainingclub.team@gmail.com |
About you
When you visit the App, you become our user ("User").
We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
| Type of User | Description |
|---|---|
| Consumer | User who has registered and uses the App's features and content |
| Author | User who creates and uploads their own content to the App |
Please note! We do not knowingly process the personal data of Users under the age of 18. If you are such a User or the legal representative of such a User, please contact us.
Personal data
Sources of data
We receive your data when you visit the App and interact with it, depending on your actions on the App.
You can change your personal data by exercising your right to rectification or by the App functionality. Please note that the same lawful basis and storage terms apply to the changed data.
We may also (although we do not necessarily do so) receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
- performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the Terms and Conditions) with you;
- legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
- legal obligation — for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
- consent — for additional specific purposes.
If we collect personal data on the basis of legitimate interest or performance of the contract, we can use it for another purpose after checking that the new purpose is compatible with the original purpose.
When your data processing is based on a legal obligation or performance of the contract, you are obliged to provide your personal data. We need this data to comply with legal requirements or to properly provide you with our services. The failure to provide such data may have negative consequences, such as tax liability, inability to enter into a contract or provide services to you, etc.
Users' data
When you visit the App, we collect some data automatically. We collect some technical data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Most of the technical data we collect are anonymous, but some data is associated with your IP address and device ID. Please read about personal technical data below.
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| Information about the coarse location (IP address, country) | The optimization of the performance, debugging, enhancement of the features' proper functioning, administering and improvement of the App | Legitimate interest |
| Technical device information and network information (including IP address, HTTP user agent, user ID, device type, and session ID, MMKV) | The optimization of the performance, debugging, enhancement of the features' proper functioning, administering and improvement of the App | Legitimate interest |
Data storage. We store the data for 3 years from its collection to respond to potential disputes and prevent misuse or fraud.
Consumers' data
We collect your personal data when you register and access content within the App.
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| To create your profile in the App | Performance of the contract | |
| Password — please note that we do not have access to your passwords, as they are processed and stored in hashed form. | To create your profile in the App | Performance of the contract |
| Nickname | To customise your profile | Legitimate interest |
| Avatar | To customise your profile | Legitimate interest |
| Activity analytics | To help you analyse and track your training statistics | Performance of the contract |
Data storage. The data is retained for the duration of the Terms and Conditions and for a further three years following their termination.
Author's data
We collect your personal data when you complete the trainer questionnaire and upload content to the App.
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| Name | To identify and select a candidate for the position of coach | Performance of the contract |
| Specialisation | To identify and select a candidate for the position of coach | Performance of the contract |
| Information about coaching experience | To identify and select a candidate for the position of coach | Performance of the contract |
| Any information about yourself | To identify and select a candidate for the position of coach | Legitimate interest |
| Links to social media profiles | To identify and select a candidate for the position of coach | Legitimate interest |
| Photo or video content | To create training content | Performance of the contract |
Data storage. The data is retained for the duration of the Terms and Conditions and for a further three years following their termination.
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful basis for processing are determined by the respective privacy documents of these third parties.
| Category of data | Third party | Privacy document |
|---|---|---|
| Authorisation, confirmation and payment details | Privacy Policy | |
| Authorisation, confirmation and payment details | Apple | Privacy Policy |
| Subscription and purchase data | RevenueCat | Privacy Policy |
| Usage analytics | Firebase Analytics | Privacy Policy |
| Communication data (push notifications) | Firebase Cloud Messaging | Privacy Policy |
| User files | Firebase Storage | Privacy Policy |
| Technical data and errors | Sentry | Privacy Policy |
| Data storage | Amazon S3 | Privacy Policy |
| Content delivery data | Amazon CloudFront | Privacy Policy |
| Search and indexed data | Elasticsearch | Privacy Policy |
| Performance analytics | New Relic | Privacy Policy |
| System logs | Grafana Loki | Privacy Policy |
| Data stored in the database | MongoDB Atlas | Privacy Policy |
Data sharing with third parties
We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third parties.
| Third parties | Description |
|---|---|
| Analytics tools | We use analytics tools to understand and promote our business. |
| Payment services | We use payment services, such as Stripe, PayPal, ApplePay, and GooglePay, to process your payments and other transactions. |
| Social networks | We use various social networks to spread information about our activities. |
| Data storage services | We use various cloud services that allow us to securely store data on remote servers. |
| Providers of the services our team use | We use CRM systems, messengers, and other services in our organization to provide you with our services. |
| State authorities, courts, law enforcement agencies, etc | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies — for example, to comply with a government request, court order, or applicable law; to prevent unlawful use of the App; to protect against claims of third parties; or to help prevent or investigate fraud. |
To get a detailed list of the third-party recipients of your personal data, contact us.
To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.
Data protection
We apply a variety of security measures appropriate to the possible risks.
Organisational measures
- Action plan in the event of unauthorised access to personal data
Physical measures
- Limited access to premises
Technical measures
- Automatic deletion of data upon expiry of the retention period
- Backups
- Encryption of data
Data subjects rights
You, as a data subject (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency. To exercise your rights, contact us.
Residents of Ukraine
| Right | Description |
|---|---|
| The right to be informed | You have the right to know about the sources of collection, location of your personal data, the purpose of their processing, the location of the owner or the place of residence of the owner or manager of personal data, or to give an appropriate order to receive this information. |
| The right to request information on the terms of disclosure | Upon request, you have the right to receive information about the conditions for granting access to personal data, including information about third parties to whom your personal data is transferred. |
| Right to access | You can request access to and receive all of your personal data that we store. |
| The right for reply | You have the right to receive a response on whether your personal data is processed and the content of such data. We provide such a response no later than thirty calendar days from the date of receipt of your request. |
| Right to object processing | You can send us a reasoned request to object to the processing of your personal data. |
| The right to change or delete | You may send us a request with a reasoned request to change or delete your personal data if this data is processed unlawfully or is inaccurate. |
| The right to data protection | You have the right to protect your personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or discrediting to your honor, dignity and business reputation. |
| The right to complain | You can file a complaint regarding the processing of your personal data with the Ukrainian Parliament Commissioner for Human Rights by e-mailing hotline@ombudsman.gov.ua or in court. |
| The right to apply for legal remedies | You can protect your personal data by means of protections provided by law. |
| The right to make reservations | You may make reservations regarding the restriction of the right to process your personal data when providing consent. |
| The right to withdraw consent | You may withdraw your consent to the processing of personal data at any time. You may also make reservations regarding the restriction of the right to process your personal data when providing consent. |
| The right to know the mechanism of automatic processing | You can send us an inquiry about whether we use automatic processing of personal data. |
| The right to be protected from an automated decision that has legal consequences for you | You can send us a request to appeal the results of an automated decision that has legal consequences for you. |
Please note! We may ask you to verify your identity before responding to your request. We will process your request and respond to you within 30 days of receiving it.
European Economic Area residents
| Right | Description |
|---|---|
| Right to access | You can request information on whether personal data are being processed, and, where that is the case, access to this personal data and the information required by law. |
| Right to rectification | You can change the data if it is inaccurate or incomplete. |
| Right to erasure | You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
| Right to restrict the processing | You may partially or completely prohibit us from processing your personal data in cases provided by law. |
| Right to data portability | You can request all the data you provided to us and request to transfer data to another controller. |
| Right to object | You may object to the processing of your personal data that is collected on the basis of legitimate interest. |
| Right to withdraw consent | You can withdraw your consent at any time. |
| Right to file a complaint | If your request was not satisfied, you could file a complaint to the regulatory body. |
We will answer your request within one month. If your request is not satisfied, you can submit a complaint to your local Data Protection Authority.
Data sharing outside the European Economic Area
We may share personal data with the recipients of other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation.
To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.
If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
You can read more detailed measures to protect your personal data here.
Privacy Notice updates
This Privacy Notice is developed according to the Law of Ukraine "On personal data protection", General Data Protection Regulation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for processing personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the App.
If there are material changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by displaying information on the App and, if necessary, ask for your consent.